Happiness is when what you think, what you say, and what you do are in harmony. - Mahatma Gandhi
Dear Myles,
Thank you for giving me back my smile. I thought I would take the time to write a letter that you might want to share with someone else in my situation, considering cosmetic or restorative dentistry.
For the past several years, I have become increasingly self conscious of the appearance of my teeth and their overall condition. As you know, through years of teeth grinding, and an apparent bad bit, I had worn my otherwise good teeth down considerably. I got to a point where I was reluctant to smile openly. My teeth have always been straight, and I have always taken care of my teeth, but over the years I had lost considerable length, and my teeth looked aged. As a professional, often appearing before groups and juries, my appearance, but most importantly my self confidence is obviously important to me. I felt an increasing need to find the right dentist to do some significant restorative work.
I spoke with several dentists and virtually everyone claimed to be an “expert” in cosmetic and restorative dentistry. I am happy that I continued to investigate and seek out objective referrals from informed professionals. This process led me to you and I have been nothing but delighted and please with your excellent and professional service.
Unlike the other dentist I consulted with that were ready to immediately begin fitting me with porcelain, you took the time to first understand and diagnose the problem that brought me to your office in the first place. I was impressed by your thoroughness and preparatory diagnostic work before you were even willing or ready to start the necessary work. When it became apparent to you that in order to save as many of my natural teeth as possible, you recommended that might want to first consider some orthodontic correction. I was impressed by your objective explanation of my options. You took the time to explain the consequences of proceeding with restorative/cosmetic work without orthodontia, and the pros and cons of first doing the orthodontic work. I my case, I opted for the slower, but more conservative approach of first undergoing orthodontic adjustment. You were great. You did not pressure me or push me into a “quick fix”. Rather, you recommended a good orthodontist and was patient and supportive with my decision to wear braces for a little more than a year before having the restorative/cosmetic dentistry completed.
Once I had completed the orthodontic care, you again took the time to carefully and prudently check and re-check my bite before proceeding with the restoration.
In completing, the restoration/cosmetic work, I do not know whether to call you a perfectionist or an artist. Truly, the work you did was beyond my expectations. The work you did was absolutely beautiful, comfortable, and functional. I smile now. A lot. Total strangers have complemented me on the natural yet perfect appearance of my teeth, as have my wife, family and the people I work with.
Certainly, the cost of the extensive work you did for me was not cheap, but neither were the results. I have a million dollar smile and teeth that should probably outlast the rest of me. I cannot be complementary enough of the true value and quality of work you provided to me.
Please feel free to share this letter with any prospective patient (guest as you call us) that is contemplating this, or any lessor level of the work you performed for me. Do not hesitate to have these people call or talk to me. I recognize that this is a highly complementary letter, but as an attorney, I am certainly no “push over” and as a perfectionist myself, I would certainly answer any questions honestly and discuss my experience openly. Please feel free to call upon me if my experience and insight cold be beneficial to someone else making a decision about cosmetic or restorative dentistry. After all, you have more than earned the high praise that I offer on your behalf.
Sincerely,
Tad D. Draper
I want to thank you, Jessica, Judy, and Juan for caring about me, helping me to restore my smile better than I ever dreamed possible. When I think of you, my heart is filled with thankfulness and I will never forget what you have done for me.
I have always been ashamed of my teeth, as far back as I remember. In the 3rd grade, I chipped my two front (buck) teeth that were yellow and ugly. I have photo of our family picture and my mom was upset because I had a frown. When I say frown, trust me – a sad frown. I would not smile unless I covered my mouth. I dreamed of having a beautiful smile and it is always the first thing I noticed in people. I suffered quietly with low self-esteem. As I grew older it started to fade, but has always been there. After being hit in the face and having root canals on both front teeth, I wasn’t informed that if I didn’t get the crowns I would have a black smile. One day I looked at a picture of myself and my teeth were gray, it crushed me. Then, in 1998, I went through a divorce, single mom, no insurance, and my teeth got darker as did my life. I don’t know if you realize what you have done for me. I quit going out, quit socializing and quit smiling. I felt so ugly and judged. I didn’t apply myself for possible career opportunities feeling that I would never be hired. I fell into a depression, a lonely dark depression, before you restored my smile. I realized one day I hadn’t laughed for….. I couldn’t remember really laughing or smiling within the previous year. A memory about two years ago came to mind, I started to have fun and was laughing, until I realized I was laughing and stopped. I was shocked at the reflection I saw in the mirror, startled to the point of severe depression and feeling of low self worth. As the years went on, I grew to lose hope that I would never feel good again, it was frightening. I isolated myself. I kept thinking one day I will get my teeth fixed yet something more important always came up and I felt selfish. I was too young to be old, and ugly; my family not knowing what I was going through except for my daughter, Jessica. She had told me she had made an appointment with Dr. Myles Preble, I couldn’t believe it. After my appointment, I went through hard times: my brother was killed, my depression, loneliness, emptiness and the “what am I going to do with my life” blues. I actually felt that I didn’t care if I woke up in the morning. Then I thought, “no, Myles is going to fix my teeth, and everything will be better”! I had a reason to hope for something that I knew would change my life. I often wonder, what would have become of my sadness if you did not care? You gave me a reason to want to live. How do you put these feelings in words? How do you put into words how grateful and thankful I am? No words can describe what you have done for me, and my family. I am still amazed at how comfortable, unique and enjoyable the first day/step was! Now many people can go sit in a dentist chair with drilling for four hours and feel like it was a nice experience, unless they have visited your office. Everyone I know who has visited your office, has always commented on the atmosphere! The teamwork was great! It feels like you are part of the family by the time you leave.
Going home after the first day, I had my temporaries on. One word to describe it, “WOW”! I am still getting used to and noticing all the habits, I did on a daily basis to hide my teeth. Such as: talking with people at work and smiling. It took weeks to learn how to not pull my upper lip down to hide my teeth. I have been told by two different people, who don’t know each other, that I no longer looked sucked in from pulling my lip down. I’m proud to smile and do it without shame! My whole confidence level has changed! I get comments, some aren’t sure what it is, they see the glow, hear it in my voice, the way I carry myself, my attitude is bright, I am cheerful and happy to be around friends, happy to be alive! My sister cried, my daughter, friends, and family are happy that Jennifer is back. I have always thought of myself as a powerful person, who wouldn’t let anything or one take me down. The nightmare that people don’t know is that a black ugly smile can bring you down and create a black unhealthy life. I feel great! I feel that I can face the things in life that I didn’t before. I have my smile and that is all I need to be a happy healthy woman. With that, I am sure the sky is the limit. I have the confidence to try and the self-esteem to know that I am going to be fine now.
I have you to thank. I don’t know what is after this life, I do know for a fact that I will never forget you. You have truly influenced my life and are a great inspiration. You are not just a perfectionist at restoring teeth but a very patient, unique dentist who cares about his patients rather than the dentist who will perform root canals, because the insurance will cover it. You care to do the job that needs to be done. I appreciate your taking care of my smile as you saw that it needed to be done, rather than only the things that the insurance would approve. Thank you, I will not forget! I will do all I can to repay you, although in reality, I know that there isn’t anything in this world that could truly repay you for caring about a stranger making sure that I would smile again. Thank you so much you restored my whole self-esteem and gave me a dream I never imagined possible.
Thank you to your assistant, Jessica, who is one of the most beautiful women I have ever met, inside and out. Thank you to your office manager, Judy, who always makes me feel so welcome, with her humor and natural personality that makes one feel at home. Thank you to Juan, the master dental technician, for his hard work, and patience. Thank your wife, with whom I was fortunate to meet and the excitement just talking with her. There couldn’t be a better group of people. Me heart is filled with so much gratitude on life. I will repay you somehow, I promise-someday!
Sincerely,
Jennifer Whitehead
P.S. THANKS – I CAN SMILE !